Customer Testimonials

I arrived at Volkswagen Brandon for a test drive and was able to leave that day, 2 and a half hours later with a new 2025 ID.Buzz. Ruben was very knowledgeable about the vehicle and helpful throughout the purchase process. Everyone I worked with did everything they could to make sure I went home happy. All the staff were enthusiastic about the brand and had great energy. The team at VW Brandon made my dealership experience a joy.

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Great service Alex Feliciano really was kind and efficient

Got my car here three years ago and been coming back every year for the maintenance. Always get paired with Alex Feliciano and he is great to work with. Answers all the questions I have and makes sure I understand what is getting done to my car. Great guy, great dealership!

everyone was nice an really paid attention to our needs a great experience for all

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Zach and Kevin were awesome! They found me the perfect car in the range I was looking for.

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Fantastic experience at Volkswagen Brandon. Jacob Johnson and Ruben Guerrero were very helpful and knowledgeable. I am happy with my purchase, and will be returning in the future!

Alex was awesome. I had a couple dash lights on and brought my new Jetta in for service. He was very kind and walked me through everything clearly, as I clearly had no idea what I was doing or what to expect. 10/10

AJ was nice and awesome showing the options despite what I had selected from online. He made car buying less stressful and fast.

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Jonathan is the best he helped me through the entire sale process. He explained and was upfront about everything.

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Josh was extremely helpful and an excellent sales rep. I love my 2025 VW Atlas.

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Alex Feliciano, was very helpful to my need and he understands and very knowledgeable.

Great dealership but most importantly great ppl to work with especially Alexandro!! He took great care of me every step of the way and kept me updated on vehicle status. Thanks for getting my VW Atlas back on the road again!

Zach did it a great job

JC and the whole team were incredibly helpful and informative for my first time buying a new vehicle. Will definitely be referring people here from here on out.

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2nd car I've bought from Rueben and he's delivered top customer service for me and he's a genuine, sincere salesman with the highest of integrity. Great to work with him and Brandon VW!!!

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Very accommodating. Very personal. Didn’t push me into something I didn’t need. They let me take my time to make my decision.

Working with Ruben and Terrence was great. There were both very professional and made the car buying process pleasant. However, working with Gino in Finance was a real problem. He was pleasant enough but didn’t listen and it took almost 2.5 hours to get finished with him and we didn’t even buy any additional coverages. He said he had moved from New Jersey recently and complained about having to work on Sundays as well as complained about the long hours at the dealership. Also, I realize you are are using a new computer system, but he was incompetent with ...

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Great experience with the sales manager and sales person. Totally recommended.

Excellent and very open sales experience when trading in today.

As a first time buyer I was excited to went through all of this financing process with the experience team of this dealership

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I was welcomed and treated well and appreciated from the moment I walked in, all the way through the purchasing process. Thanks for the experience!

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Hey Guys!! This place best place to go service. I goes there few times and it helpful. If you plan to get your car service at this Brandon Volkswagen, go see ALEX!!!!, Alex will help you out and he great person to work with and able to sovle any issue you have.

Thorough, helpful, kind, and funny. All the best qualities exhibited for a stressful event, known as buying a car! Kudos and thank you!

Recently took my Jetta in to Brandon VW service center and could not be happier and more relieved with the service! My service manager Alex always makes sure that my car is #1 SAFE, but #2 that I feel comfortable with any repairs and charges, and #3 that my time is not wasted! I told my dad about the service managers at Brandon VW and he was glad to know that safety is their top priority!! Thank you so much Alex and to the whole service team!!

They were very courteous and willing to help. Only thing is they don’t explain the extras

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I had a great experience with this dealership, they offer a good deal right straight away, having visited many dealerships in one day, came back here and was extremely pleased they made concessions and helped process everything as quickly as possible. Highly recommend this place if you want to save time and money. I bought the car with the help of Vitaly F., very happy with the purchase.

I really appreciated Alex help

We bought a car a week ago at Volkswagen Brandon, We are very grateful to the manager Vitaliiy, the paperwork was very convenient and fast And now we have a gorgeous car Volkswagen Tiguan SE, we are very pleased

It was love at first engine rumble. Working with Kevin and Zack made purchasing a vehicle a seamless experience. I would definitely recommend working with these guys if you’re thinking about getting a new vehicle!

He was very polite, care helpful Professional these are the type of people I love to deal with and in the spring I went back to purchase me a vehicle

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The car dealership, as always, is at its best! Always decent service, both when buying a car and when servicing it. Vitalii Formahei, the manager, is a super professional! Always feels the client and tries to make it convenient and comfortable for everyone. Only positive impressions about the dealership! I recommend this dealership to everyone.. and if something does not suit you and any disputes and doubts arise, contact Vitalii. You will always be understood and offered the most suitable conditions!

I recently purchased a Volkswagen Atlas, and I couldn’t be happier with the entire experience! Vitalii Formahei made the process seamless and enjoyable from start to finish. He was professional, knowledgeable, and genuinely cared about finding the perfect vehicle for me. Vitalii took the time to answer all my questions, explain the features of the Atlas in detail, and ensure I was completely comfortable before making my decision. His friendly demeanor and expertise made this one of the best car-buying experiences I’ve ever had. The Volkswagen Atlas itself is a fantastic vehicle—spacious, stylish, and packed with great ...

(Translated by Google) Excellent service. Very attentive and professional. The guy who served me as service advisor, Alex Feliciano, is the best in his field, very professional and polite. I recommend it 100%. Thank you so much. (Original) Excelente servicio. Muy atentos y profesionales. El muchacho que me atendió de "service advisor" Alex feliciano es el mejor en su campo, muy profesional y educado. Lo recomiendo al 100%. Muchas gracias.

Absolutely fantastic experience. Ruben was phenomenal. Knowledgeable and not pushy. Worked hard to make sure we left with something far better than we went in looking for at close to the same price point. Very good experience.

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Great experience. Josh and Zach were terrific.

Josh and Zach were great! Made buying a car easy and fair . Price was just what I wanted.

Josh and Zach hooked me up.

Had an amazing eexperience today at Brandon VW. Alex took care of me and my car had a good bill of health. They always do such a wonderful job with customer service.

Great place! Zach and Vitelli were a great help! I really appreciated them working with me. Thank you!!

Zack and Daniel were great

Thank you for providing best SERVICE experience on my VW Jetta today.

Thank you very much for your help Vitaly who helped to buy a new 2024 Tiguan in Brandon A very good specialist will help you choose a car with the best offer for you. Thank you Vitaly.

Had a fantastic experience at VW Brandon. From the sales staff, to finance, to even the managers. Was looking at other vehicles and the amount of car we got out of our Atlas was far above beyond what we were getting from other manufacturers.

Zack and Jonathan were very helpful and made our purchase experience as smooth as possible. We are very happy with our new car.

Many thanks to Volkswagen and Vitalii for the professional consultation and assistance in choosing a new car! It was a pleasure to communicate in such a friendly and comfortable atmosphere. I will definitely turn to you again!

Pleasant and easy experience buying a car from VW of Brandon! They went above and beyond to make sure we were happy with our purchase. We appreciate our salesman, Josh, for getting us in the right vehicle! Very professional staff all around the board. Highly recommend!

Service at VW Brandon is top notch! I got a nail in my tire the weekend I was supposed to drive 17 hours to Dallas. Luckily, I had the tire replacement program! Worth every penny if you drive a lot! Deja May in service is so compassionate and helpful! Thank-you Deja May for alleviating my anxiety from this nightmare!! She had my car in and out in an hour after calling warranty to verify my plan! I was on the road and headed to Dallas for Thanksgiving! So thankful to VW Brandon for saving me and getting me on the road!

I recently brought in my Taos that I had purchased a few months ago for service and had great experience at this location. The service advisor Alex, was very knowledgeable and extremely helpful which made my experience very pleasant since I usually dread getting my car serviced! Great team and even better customer service!

Josh and Zach were great.

Had THE best experience at Brandon VW Saturday! The Assistant Manager, FM Zack, and Salesman Vitalli did their THANG, and got us into a Jetta GLI BRAND NEW off the floor on our terms! No pressuring, no gimmicks, straight to the point and VERY knowledgeable of their stock! Not a Brandon local, but I’ll drive for that kind of service! LISTENED to what I WANTED and went to work and kept us updated thru the whole thing so we understood everything! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

I recently bought a car and it was incredible ! Vitalii helped me make the right choice and guided the whole process from start to finish without any pressure

I recently received VW Tiguan from VW Brandon. I found an offer on Facebook. I called Vitalii Formahei, he advised me in detail about everything. I visited the showroom, everything was done very quickly and after a few hours I already had my new car. Thank you to the entire Volkswagen Brandon team for your job

I recently purchased a car here and I couldn’t be happier with the experience. From start to finish sales manager Vitalii made the entire process absolutely painless. Throughout the process, I never felt any pressure to buy the car even with a couple of his trial closes. Vitalii was patient, informative, and genuinely interested in making sure I was comfortable with my decision. He took the time to explain all the features of the cars in detail and assured me, "do not hesitate to call or come back in if you need more training or information ." He ...

Just leased my first ever car, 2024 Tiguan R. The process this dealership has implemented made the process very smooth and fast! If you're visiting this place ask for Josh, he took great care of me and my family! a big thank you to the General Manager Paul, even though he has a busy schedule he took the time out of his day to personally greet us and show us around!

Від всієї нашої сімʼї хочемо подякувати Volkswagen Brandon та особисто Віталію за чудовий досвід покупки нового автомобіля Volkswagen Tiguan. Нас вразили великий вибір автомобілів та зручність оформлення документів. Ми приїхали в цей автосалон та вже за 2 години отримали ключі від нашої нової машини. Дякуємо вам величезне!

(Translated by Google) On behalf of our entire family, we would like to thank Volkswagen Brandon and Vitaly personally for the wonderful experience of buying a new Volkswagen Tiguan car. We were impressed by the large selection of cars and the ease of processing documents. We came to this car dealership and received the keys to our new car within 2 hours. Thank you very much! (Original) Від всієї нашої сімʼї хочемо подякувати Volkswagen Brandon та особисто Віталію за чудовий досвід покупки нового автомобіля Volkswagen Tiguan. Нас вразили великий вибір автомобілів та зручність оформлення документів. Ми приїхали в цей автосалон та вже за 2 години отримали ключі від нашої нової машини. Дякуємо вам величезне!

Thank you for the car and the service. Very satisfied with the purchase. Vitalii helped to choose the perfect one for our family. I advise everyone who is looking for good offers and good service to contact here.

Brandon Volkswagen sales and service are absolutely fantastic! I have purchased 3 cars and always satisfied with my expectations. Shout out to Alex F., who is my service manager. Great job everyone!

Got some warranty service with these guys, and I'm walking away 100% satisfied. Service was quick and efficient, I was lucky enough to have Alex Feliciano taking care of me, and he was fantastic. Highly recommend this shop.

Just recently moved to Brandon. Alex Feliciano was my representative. All I have to say is 10/10 experience. Alex was very transparent with what needed to be done, was always in touch with me, and provided excellent customer service. Definitely gained a new customer. Very satisfied with my experience and highly recommend.

My service advisor, Alexandro Feliciano, was professional, knowledgeable, and helpful. Thanks Kristen L

I recently had the pleasure of working with Alexandro Feliciano at Volkswagen for an oil change on my daughter’s Taos, and I cannot speak highly enough of the experience! From the moment we arrived, Alexandro's professionalism and warm personality made us feel right at home. He took the time to explain the process and answer all our questions, ensuring we felt confident in the service being provided. It was clear that he genuinely cares about his customers, treating us like family rather than just another transaction. The oil change was completed promptly, and Alexandro even went above and ...

Alex Feliciano always goes the extra mile. He keeps you informed on what's going on and does the work to make sure you are not paying for things you don't need to pay for.

Alex was very helpful and a awesome guy

Alexandro helped me schedule all my needed services and get out quickly. He addressed all my concerns and is very knowledgeable. I request him whenever he's available.

Ask for Jonathan correoso absolutely amazing experience I got in before they even opened and he was ready to go with no complaints was super friendly and helpful. 1000% would ask for him again.

Unfortunately, we needed work done on our Atlas. Alex Feliciano made the whole process very easy, and he took care of us every step of the way. It is these types of employees that make an organization stand out. Thank you, Alex, for the fantastic service.

Our family got a VW Tiguan, which we fell in love with in the car dealership parking lot. Thanks to Vitalii F. for the professional work, we got the best offer on the market, got acquainted with all the nuances of lending, studied the technical characteristics and the next morning we drove away in a new car. I recommend VW Brandon and sales manager Vitalii F.

I was assisted by Akex Feliciano when I went to get my van serviced. Very pleasant experience , he ensured I had all I need to be comfortable and get work done while waiting.

I’d would like to share my experience with Kim and Alex in Service, to start off I did not start off as a happy customer at all, we had a great experience buying our Tiguan new 2 years ago and everything always went well, during hurricane Milton heading towards our town we were moving around and getting prepared and unfortunately got a flat tire, what upset me was when I was halfway trough changing the tire I realized the special bold key for the wheel lock is missing from it’s spot, which we never tampered with, only VW did ...

Alex Feliciano from services is quite awesome! He takes good care of his customers.

Alex at the front of the service center is just a phenomenal standard of excellent customer service. If I was still in the industry he is the type of employee that I would hire in a heartbeat just from our conversations. He let me know every step of the way even if it was not the best news of the day, his positive attitude kept me at bay and in the end completely satisfied. Thank you Alex and of course all the crew members in the service station another outstanding job!!

One of the best expierences I've ever had when it comes to car dealerships. Jonathan C. had wonderful customer service and definely helped me a lot in getting my new 2024 Taos. The whole experience was fantastic and I definelty felt comfort and reassurance. Now I drive with a smile ear to ear knowing that Im in safe and more reliable vehicle. Thank you once again too Jonathan C. and the whole VW Brandon crew!

This was a great experience! Deja was amazing she made me feel at home ! She is a wonderful ! I received great service ! Very pleasant and professional !! I will be back

(Translated by Google) Alex Feliciano, thank you very much for your excellent attention, (Original) Alex feliciano , muchas gracias por su excelente atención ,

My service provider Alex Feliciano is A true blessing to work with. He is super professional, prompt , patient ,kind and the customer service he provides is impeccable. I can't even put into words how much he helped to turn a horrible situation into a peaceful one. I'm grateful to God for him and the work that this service centers team rovides. He help me connect all the dots. Most service centers I've visited cast you aside with a quick gesture, he is personable and a God send. Im a Volkswagen lover anyway so I am a for ...

"I recently bought a 2024 Volkswagen Tiguan, and I want to express my gratitude to Vitaliy for his assistance. He explained everything clearly and professionally, answered all my questions, and made the car buying process easy and enjoyable. I’m very happy with my new car and the service I received. Highly recommend Vitaliy and the team VW Brandon ! Thank you!"

(Translated by Google) Excellent service, thank you for your attention, I got the best GTI car, highly recommended 😎 Thank you for your attention Daniel, excellent seller (Original) Excelente servicio agradecío por la atención me llevo el mejor carro GTI, súper recomendado 😎 Gracias por tu atención Daniel excelente vendedor

I did my first service in Brandon and had a great experience! Alex was really helpful and honest! He gave me the best advice on how to take care of my car without overspending money. I strongly recommend talking to him!

I had Daniel T. help me out and purchase my new VW Atlas and I’m in love. I’m so happy he was able to work with my situation and still able to get me the car I wanted. Thanks Daniel!!

It was a great experience especially because it was my first time buying a car. Daniel really helped me and my family and helped me get a car that I love.

I first went this past Saturday 09/21/24 and was immediatly greeted by Daniel Tavarez. Daniel and the sales management team are a blessing I came back today and got a VERY nice looking 2021 Jetta. Daniel made me feel like family sitting in a living room catching up. Thank you Daniel, God bless🙏. Thank you Brandon VW team, I pray blessings for you all🙏

(Translated by Google) I wanted a red GTI and there was no one anywhere and Daniel Tavarez helped me get the car of my dreams. I have not seen customer service like Daniel's. (Original) Yo queria un GTI rojo y no habia en ningun lado y Daniel Tavarez me ayudo a conseguir el carro de mis suenos. No he visto un servicio al cliente como el de Daniel.

Recently came in to get an Alfa From Joshua !!! He Made it easy !! No complaints here. will definitely recommend to any & everyone !! Thanks again Josh !!!

Thank you Deja & David for addressing and handling my concerns with my vehicle , most importantly thank you for an even better customer experience.

(Translated by Google) Thank you very much for your help Vitaly! We are very pleased with the purchase of a new car! Vitaly was attentive to our wishes. (Original) Спасибо большое за помощь Виталию! Мы очень довольны покупкой нового автомобиля! Виталий был внимательным к нашим пожеланиям .

We arrived to service with our 2018 Tiguan. I told my husband we were not buying a new car. I saw a salesman on the parking lot and flagged him over to me while my husband was in the service center. When my husband came out the salesman named Dan and I were making a deal. My husband just smiled. Daniel Tavares was extremely accommodating. He presented several Atlas models to me and ended up finding the exact one I was looking for . We were able to complete the deal stress-free with out stepping foot in the dealership building. He landed ...

I bought a Volkswagen Tiguan from Vitalii Formahei and was impressed with his professionalism and expertise. Vitalii answered all my questions and made sure I was comfortable with the purchase. The car is wonderful and the price is competitive. I would recommend Vitalii Formahei for buying a new vehicle for you!!!!!!!!!!

(Translated by Google) Thanks to Vitaly for the good work! Recommended! (Original) Вдячні Віталію за добру роботу! Рекомендуемо!

(Translated by Google) The best service! manager Vitaly is a professional in his field! (Original) Кращий сервіс!менеджер Віталій професіонал своєї справи!

(Translated by Google) Good afternoon, friends bought a car at this dealership, everything went at the highest level thanks to the manager Vitalik, a very good person, responsive and always happy to help in the future, highly recommend (Original) Добрый день друзья купили авто в этом автосалоне все прошло на высшем уровне благодаря менеджеру Виталик очень хороший человек отзывчивый и всегда рад помочь в дальнейшем очень рекомендую

I had a great experience buying my car from Ruben G . The team was professional, friendly, and made the process smooth from start to finish. The car is in excellent condition, and I couldn’t be happier with my purchase. Highly recommend for anyone looking for a reliable vehicle

100% I recommend this dealer. No hiding prices. Financing available for all pockets. Fast service. Good employees. I'm grateful from this experience. 5 ⭐ to Vitaly

I had an awesome experience with Ruben, treated me like family and made sure everything was perfect before he let me go, on my journey to buy my first car I went to over 10 dealerships and spoke to countless salesmen but no one treated me quite like Ruben did, I’m definitely coming back for repeat business and I strongly recommend anyone else to this dealership and especially to Ruben.

(Translated by Google) Very good service, well received by Rolando Malave who was giving me information about my complete checkup of my car. The problem was immediately corrected and I left there very happy, to be honest. Thank you Rolando, very pleased (Original) Muy buena atención , bien recibida por Rolando Malave quien me estuvo brindando información de mi chequeo completo de mi carro .Enseguida se corrigió el problema y salí de allí muy contenta la verdad ..gracias Rolando muy complacida

Josh Russ always takes care of me when I decide to upgrade my lease, and it's always a pleasure to work with him. He's very helpful and works with me to ensure I leave happy and in a good car.