Auto Recall FAQs | Tampa FL

Automotive recall? We can help

Automotive Recall FAQs in Tampa, FL

So your Volkswagen vehicle has an active recall — what now? Don’t worry, we’ve got you covered. While automotive recalls are inconvenient, they help drivers stay safe, and for the team here at Volkswagen Brandon, nothing is more important than our customers’ safety. Just bring your vehicle in and our service team will get the problem fixed in no time. Need more info? Keep reading to find our frequently asked questions about the safety recall process.

What is a recall?

A recall is issued when something in your vehicle is identified as faulty. This can be a part or system that is unique to your model or something used in vehicles across brands. When the part or system is deemed unsafe, the manufacturer contacts authorized dealers (like us) and registered owners (you). If you receive a recall notice, our service team can take care of the problem so you can drive with confidence.

If you bought your Volkswagen new, you were automatically noted as a registered owner, but if you bought a used vehicle, you may need to register your ownership with the manufacturer. Contact them via their website or phone to make sure you get all recall notices that may arise.

What is the NHTSA?

The NHTSA, or the National Highway Traffic Safety Administration, is the federal agency that regulates vehicle safety in the United States. They aim to reduce the economic impact of traffic accidents and save lives through education, research, standards and regulation. The NHTSA provides crash test ratings for all brands, makes and models, as well as safety ratings for tires and car seats.

How do I know if the used vehicle that I’m interested in has a safety recall?

It’s simple to find out if your vehicle has an active recall. Just type your Vehicle Identification Number (VIN) into the NHTSA recall search bar (or use your year, make and model). You can also look up recalls on the Volkswagen website.

How will I find out if my vehicle is subject to a safety recall after I purchase it?

Volkswagen will let you know by phone, email or traditional mail. The report will explain the faulty part’s risk to your safety and the next steps you should take. Make sure your state registration is up to date so you receive recall notices.

Does Volkswagen Brandon fix open safety recalls?

Yes, we do! If you have an active safety recall on your Volkswagen, just make an appointment with our service department and they’ll have the problem fixed quickly and effectively. Please let them know the details of your recall notice when you schedule. We have the diagnostic equipment and OEM parts needed to get you back on the road safely.

If you have any questions, feel free to stop by our dealership. We are conveniently located at 9816 East Adamo Drive, Tampa, FL 33619 and we look forward to seeing our customers from Tampa, FL, and throughout Brandon, Wesley Chapel, Sarasota and Clearwater!